Installing the device controls before using your device is the preferred method because your device will need to be reset. Any apps you had installed will need to be reinstalled. Any messages, contacts, or other data will be removed. If you have been keeping your devices synced with iCloud, most of your data can be copied back onto your device. It will be a similar process to setting up a new device. There are also other ways to backup your data. You may want to consider making a secondary backup in case the iCloud sync doesn’t go well. See: https://www.syncios.com/. Talk with the technician about this before he installs the device controls.

Weatec users can have the personal hot spot function on their phones or tablets. Any device connected through your phone’s hotspot needs its own accountability and filtering. Example: A laptop connected to the Internet through your personal hot spot is not filtered. The laptop itself needs a filter and accountability as well.

Weatec recommends that users block the app store when not in use. With the Compass solution you can also use the Self Service app store. Most of your common acceptable apps are available in the Self Service app store. If you need an app not in the Self Service store you can get in touch with Compass to have it installed. There are different guidelines for phones and tablets. See the Weatec Guidelines for details. Generally, web browsers and shopping/browsing type apps are unacceptable on phones. (Example: Safari, Chrome, Ebay, Amazon, etc) Some apps in the Self Service store are for tablet users only and will flag if used on a phone.

It is acceptable to use the Apple App Store on your device. Users can control access to the Apple App Store through a web browser (on iPads or PC) or the Orbit app (iPads or iPhones). See the Weatec Guidelines for more information on accessing the app store.